Policies and Procedures
Product Returns Policy
Unopened items, with the original receipt, returned within fifteen (15) days of purchase will receive a refund to the original method of payment or will ...
Customer Service Policy
Apex Sound & Light ('APEX') is committed to providing their services in a manner that respects everyone.
Privacy & Cookies
Sometimes information is needed to provide services that you request; and this statement of privacy explains data collection, and data use.
Shipping & Delivery Policy
Apex Sound & Light ships from small packages to pallets, and typically uses FedEx (Federal Express) for shipping product in Canada or internationally. If you require particular details about potential shipping arrangments please contact our logistics department
Insurance for Rental Gear Policy
Are you renting equipment and need insurance? In many scenarios you should insure rental equipment from loss or damage; and often event venues as well may require you to carry proof of insurance. GearPolicy is available to have you covered.