Apex Sound & Light Business Policies

The policies listed below serve to provide brief answers to common questions and concerns, and to explain what rights you can expect to have when using this website and/or doing business with Apex Sound & Light; these policies might not address every scenario.  You are encouraged to make any inquiries that are of importance to you prior to make any firm business committments.

Product Returns Policy

Unopened items, with the original receipt, returned within fifteen (15) days of purchase will receive a refund to the original method of payment or will ...

Customer Service Policy

Apex Sound & Light ('APEX') is committed to providing their services in a manner that respects everyone.

Privacy & Cookies

Sometimes information is needed to provide services that you request; and this statement of privacy explains data collection, and data use.

Shipping & Delivery Policy

Apex Sound & Light ships from small packages to pallets, and typically uses FedEx (Federal Express) for shipping product in Canada or internationally.  If you require particular details about potential shipping arrangments please contact our logistics department

Insurance for Rental Gear Policy

Are you renting equipment and need insurance?  In many scenarios you should insure rental equipment from loss or damage; and often event venues as well may require you to carry proof of insurance.  GearPolicy is available to have you covered.